Privacy notice

Privacy Terms at, understands and respects the importance of maintaining the privacy of our customers, registered members (“Members”) and Users, and has created this Privacy Policy as a result. The purpose of this Privacy Policy is to inform you of the following:

  • Personal information we may collect from you when you visit our website, respond to our emails, place orders by mail or fax, use our mobile applications, or place orders through social media applications (such as Facebook and Instagram) or otherwise contact us via telephone, e-mail, fax or post (collectively, our “Services”),
  • Why do we collect information from you,
  • how do we collect it,
  • How we use it, and
  • The choices available to you regarding our use of the personal information you have provided.

This Privacy Policy is part of the Terms of Use , which govern your use of ( or the "Site" services). The service is operated by Violet Bouquet Trading Est . ("the Company"). Note: You must be 18 years of age or older and the age of majority in your place of residence to use, subscribe to, or register as a member of The Service is a general audience site and we do not knowingly collect, maintain or disclose personal information from or about children under the age of 13.

Why do we collect information?

The Service collects Personal Information to help improve our products and customer service, communicate with you, process your orders, provide an enhanced and more personalized shopping experience and inform you, and gift and message recipients, of special offers and discounts from us and our affiliate brands and selected third parties.

What information do we collect?

We collect information through our website, emails, post, fax, telephone, mobile applications and social media applications (such as our Facebook application) including when:

  • place an order,
  • participate in forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, proposal requests, membership registrations, and
  • Engage in other activities, services, products and resources that we make available to our customers, members or users.

Depending on how you interact with us, we collect some or all of the following types of information:

  • Your name, address, telephone number, email address, user ID and contact information,
  • billing information (credit/debit card number, expiration date, alternative or additional billing information and billing address),
  • gender, date of birth, if you choose to, or are asked to enter this information, interests,
  • products purchased and the type of occasion (for example, Mother's Day),
  • Any promotional or gift card code and related information (for example, if you are claiming frequent flyer miles),
  • Letter and gift recipient names, addresses, phone numbers, and email addresses,
  • Device Information - Information about your mobile device, including platform information and device location
  • Application Information - Application information, including the applications used, how the applications are used and how long your application has been used,
  • Network Information - Network information, including your IP address, network operator, country code, and browsing information, such as how you interact with the Services; And
  • Other information you provide to us, including User Submissions (defined in the Terms of Use ).

We may collect the information you provide even if an order, registration or other process has been started but not completed or otherwise cancelled. Members can also add to their address book the name, address, and phone number of friends or other people they might want to send gifts or expressions to. Other members may not view and modify address book entries.

Data deletion request

To the extent required by applicable law, you may have the right to request access to or deletion of your personal data. This can be done by contacting our customer service department at

How we use "cookies" and "action tags".

A “cookie” is a small data file that is sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a former customer, user or member and to provide you with certain features. Most web browsers allow you to instruct the browser to block the use of cookies. However, if you disable this feature, certain aspects of the Services, such as the shopping cart, may not function properly. We have relationships with third parties who may receive non-personally identifiable information directly from cookies placed on your computer by our Services to help analyze our business and our customers. Our Service may also use popular web technology called "action tags" (also called single-pixel gifs or web beacons) to anonymously track purchase, usage, and other web activity information. Action tags may be used to provide data to third parties for tracking purposes. However, our Service does not use action tags to collect or transmit personal information. In addition, third parties may set their own cookies and tags through our Services (for example through interest-based advertising, described below). We do not control such third parties or their privacy practices. If you do not want third parties to be able to use such methods, you must modify your browser settings to limit such access.

Interest-based ads

Other Services Advertisements for our products and services may appear on third-party websites around the Internet. Some websites and services deliver these ads based on previously collected data about your past online behaviour. For example, if you browse websites about gift baskets, those sites or services may show you an advertisement for our gift baskets. This type of targeted advertising is sometimes called interest-based or online behavioral advertising. They are not generally based on your personal information (such as your name or email address), but are based on your online activities. We do not control the third party websites or services on which these ads appear. Furthermore, we do not control how they collect and use data about your online activities.

We collect data from you for use in interest-based advertising when you use our Services. Other companies may serve interest-based advertising on our Services. We adhere to the Self-Regulatory Principles for Online Behavioral Advertising as administered by the Digital Advertising Alliance (, and you can opt out of online tracking by certain companies listed at or https: You may also learn more about online behavioral advertising on such sites. If you opt out, you will still receive advertising, but it will not be delivered to you by those companies from which you have opted out based on your behavioral data held by the companies from which you have opted out. This process relies on an opt-out cookie, so if you delete your cookies or use a different computer, you will have to repeat this process. We do not respond to or honor "do not track" (a/k/a DNT) signals or similar mechanisms transmitted by web browsers.

How we use the information we collect

We use the information we collect to communicate with you, to process your requests, to improve our products and services, to conduct research, to provide an enhanced and more personalized shopping experience, to inform you and gift and message recipients of offers and discounts from and our affiliated brands and to enable you to receive credits for purchases under loyalty programs or purchase that you joined. In addition, we may make this information (excluding credit/debit card numbers, expiration dates, and CVV codes, unless you agree otherwise), including aggregated information, available to selected third parties including, but not limited to, those who share or rent information for direct marketing purposes. You can opt out of this third party sharing your personal information by following the instructions described in How to Limit Use of Personal Information Except as provided in this Privacy Policy, without your consent, we do not make your email addresses, gift or message recipients available to “third parties” (as defined and limited below). For example, we may make your postal address available to third parties for marketing purposes, but we will not share your email address with a third party without your consent. In addition, you can instruct that we do not share other personal information about you or about your message or gift recipients you give us with third parties by following the instructions in How to Restrict Use of Personal Information, below. Please note: our affiliates, subcontractors, agents and any successors or Assigns of our business (if we sell, lease, license or otherwise assign some or all of our business), are not considered third parties under this Privacy Policy. We may provide your information to our affiliates for use in connection with their business, including sending you offers and promotions. However, with respect to information collected under this Privacy Policy, they are required to comply with this Privacy Policy. “Affiliates” are persons or entities that directly or indirectly control, are controlled by, or are under common control with, or in the same group of companies, Violet Bouquet Trading Est.

We may also share your information, including your email address, with our sellers and service providers, but we only allow them to use this information for our benefit, for example, to deliver offers that are better suited to you as a consumer. We may transfer your information in connection with a sale, merger, reorganization, change of control of us or the division responsible for the services to which your information is associated, or as part of bankruptcy proceedings.

We may combine the information we receive from you via our Services with information from our affiliates and third parties. We use the information collected to improve and personalize your shopping experience with us and to communicate with you in accordance with this Privacy Policy.

We may use your information to match it with other public and private data sources in order to improve our records, such as appending additional information to your profile, or the records of our business partners. We may also work with other service providers who also possess your information in order to engage in advertising and other promotional services, such as sharing your personal information with a third party who also possesses your personal information in order to promote one or both of our advertisements. promotional.

We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and when necessary or appropriate, in our opinion, to operate the Services or process orders or registrations, to conduct promotions, contests, and sweepstakes in which you are participating, and to protect the rights of or The Company's properties, affiliates, users, customers, recipients, members, sponsors, providers, licensors, merchants, and participants (as these terms are defined in the Terms of Use ). Please note that any personal information that you disclose or post to one of our Public Forums (as defined in the Terms of Use ), such as a message board, chat room, discussion group, folder, poll, contest, sweepstakes, user review and forum rating, and all User Submissions, are not protected by this Privacy Policy and may be collected, shared and used by us and with third parties, including to contact you. Information that you provide or post on our public forums and that you disclose is at your own risk.

Approval of transfer and submission

Please note that any information you provide to us will be transferred to and stored online. By using the Services or otherwise providing us with information, you hereby consent to such transfer. Although we will use personal information that we collect through our Services in accordance with this Privacy Policy, the laws generally applicable to the protection of personal data received in territories may not be as stringent as those in other countries.

Exchange of information within the Violet Bouquet Trading Corporation.

This Privacy Policy applies to all affiliates. Companies, products, projects and subsidiaries. As such, all information collected through the Service may be shared within the Company. and its affiliates.

Links to other websites wants you to be aware that when you click on links and/or ad banners that take you to affiliated or third-party services, you will be subject to the privacy policies and terms of use of those services, not ours. We encourage you to read our posted Privacy Statement and User Terms when using, and before submitting any personal information to any other Service.

We may provide you with the ability to log into our Service using a social media account, such as Facebook Connect. We do not control the activities of these social media services and do not control the data they collect or their privacy practices. You should review their privacy practices before using any such social media service.

Security and passwords

If you place an order on our site, it encrypts the credit/debit card number you submit before transmission over the Internet using Secure Sockets Layer (SSL) encryption technology. This technology works best when viewing the website using Microsoft IE®, Google Chrome®, Mozilla Firefox®, and Apple Safari® browsers. However, no data transmission over the Internet or any other network can be guaranteed to be 100% reliable. Although we use reasonable efforts to protect personal information once it is received, we cannot guarantee the security of the information we receive, portions of the Service (such as member registration and address book) may require registration and login processes that will require you to select a user ID and password (collectively, “Password”). "). Passwords that we provide to you are confidential property of the Company and may be used by you solely for your individual use of the Service (and as otherwise specified by us). You are responsible for maintaining the confidentiality of any password and for all activities that occur under your password, whether authorized or not. You agree to notify us immediately of any unauthorized use of your password or accounts.

How to limit the use of personal information

We only want to communicate with you to the extent that you want to hear from us. If you would prefer that we not have personal information collected from you via the Service shared with third parties, or to set your preferences in relation to promotional communications, please follow the instructions below.

from third parties

We do not share the email addresses you provide with third parties other than as set out in this Privacy Policy without your consent. Additionally, if you would prefer that other personal information you have provided not be shared with third parties, please let us know by email, writing or calling us as described below and specifying the personal information you would prefer not to share. Your instructions will be processed as soon as practicable and in accordance with the from the e-mail address you wish to remove (i.e. not to share with third parties), and include your postal address in the message; Or write to us at: Customer Satisfaction Department

 If you would also prefer that we not provide personal information about you to our affiliates , please indicate in your email or message that you would like your instructions to apply to our Affiliates.


If you would like to update or correct information previously provided to us, please email your new information, including your full name, postal address and email address to support@violetbouquet-sa.comMembers can amend and update their membership information (including name, postal address and date birth, phone number and email address) by accessing the password-protected "Membership Update" page.

Your acceptance of and changes to this policy

Subject to the above provisions, by using our website, you agree to the terms of the Privacy Policy and Terms of Use, of which this Policy is a part. We may change our Privacy Policy and Terms of Use from time to time as we add new features or services, incorporate our customer suggestions, or make other changes. We will also post changes on this page, and will endeavor to post any material changes on our website at least 30 days in advance of their effective date - unless we believe the changes should become effective sooner to comply with law or to protect the Company or our customers, users, members, recipients and entities sponsor, presenters, licensors, merchants, partners and affiliates, in which case changes will be effective upon posting or as otherwise specified. listed at the top of the Privacy Policy and Terms of Use (see "Last Updated" at the top of each). By using the Services, after such changes become effective, you agree to be legally bound and bound by the revised Privacy Policy and Terms of Use, of which this Policy is a part.

your comments welcomes comments regarding this Privacy Policy. Please send your comments and questions to